Book Alert: Consumer Rights And Justice In Ghana: A Legal Compass-'Safeguarding Fair Consumer Transactions’
The book, authored by Dr. Francisca Kusi-Appiah of the UPSA Law School, provides a comprehensive, sector-by-sector blueprint of consumer rights and obligations, anchored in fair and transparent transactional principles. It operationalizes these standards across critical industries—ranging from manufacturing, food and drugs, petroleum, utilities, housing, telecoms, healthcare, banking/insurance, transport, tourism, and e-commerce to cyber security, privacy, and data protection—making it a practical governance and compliance resource for both consumers and service providers.
The ‘Consumer Rights and Justice in Ghana: A Legal Compass—Safeguarding Fair Consumer Transactions’ is a comprehensive guide for understanding consumer protection in Ghana.
The book offers a detailed analysis of consumer rights and responsibilities, with a focus on fair transactional principles, sector-specific insights (from goods manufacturing, food and drugs, petroleum, electricity, water, waste, housing, telecommunication, healthcare, banking and insurance, transportation, tourism/hospitality, e-commerce, cyber security to privacy and data protection).
This book also examines the role of regulatory bodies in Ghana, including the Standards Authority, Food and Drugs Authority, and Public Utilities Regulatory Commission, in protecting consumer rights. It covers consumer transactions, services, emerging issues such as e-commerce, and consumer justice.
The Consumer Protection Bill is discussed, along with its rights, obligations, enforcement institutions, sanctions, and penalties. It also discusses the role of regulatory bodies at national, regional, and continental levels, as well as the protection afforded a consumer globally to achieve sustainable development, particularly, international consumer protection and enforcement of AFCFTA, ECOWAS, the European Union, USMCA, ASEAN, the United Nations, WTO, and the World Bank.
The book concludes with a discussion on consumer advocacy and international associations. The book, as a pioneering textbook, is essential for a diverse audience, including consumers, businesses, legal practitioners, policymakers, and law students, and serves as a testament to Dr Francisca Kusi-Appiah's commitment to advancing legal literacy on consumer rights in Ghana.
