DVLA Boss proposes formalisation of 'goro boys' operations to Improve licensing system

The newly appointed Chief Executive Officer of the Driver and Vehicle Licensing Authority (DVLA), Julius Neequaye Kotey, has suggested that the government consider formalizing the role of informal middlemen — commonly referred to as "goro boys" — who frequently operate around DVLA premises across the country.

Speaking during a radio interview with Citi FM on April 1, 2025, Mr. Kotey said integrating these individuals into a regulated framework could help enhance transparency and streamline the process of vehicle registration and licensing.

He explained that while not all of these informal agents would qualify for inclusion, a well-structured system could introduce fairness in service charges and curb exploitative practices.

He pointed to existing models like the privately owned Ultra Centre, which adds a service fee to DVLA-related transactions, as a precedent.

 According to him, the Ultra Centre charges an extra GH¢100 for processing services, out of which GH¢20 goes to DVLA, and the remaining GH¢80 is retained by the company.

“If we accept that model, how different is it from what these goro boys are doing? At Tema Harbour and the airport, people who were once called goro boys are now recognised agents. We could do the same here.”

He stressed the importance of avoiding social exclusion in policy implementation, adding that Regularizing their operations would create accountability and help guide what they can and cannot do.